Privacy Policy

Gold Star Imports (“we”, “our”, or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing or using our website goldstarimports.com.au, you consent to the terms of this Privacy Policy.

1. What Information We Collect

We may collect the following types of personal information:
Full name and contact details (email, phone number, business address)
Company name and ABN (where applicable)
Order history and purchase preferences
Website usage data (e.g., IP address, browser type, pages visited)
Any other information you voluntarily provide via forms or email communication

2. How We Collect Your Information

We collect personal information through:
Online forms (e.g., account registration, contact forms, order placement)
Email communications and customer service interactions
Cookies and website analytics tools
Account and transaction activity through our B2B ordering platform

3. How We Use Your Information

We use your personal information to:
Process orders and manage your account
Respond to enquiries and provide customer support
Send order updates, promotions, or company news (if you opt-in)
Improve our website functionality and customer experience
Comply with legal and regulatory obligations

4. Disclosure of Your Information

We may disclose your personal information to:
Third-party service providers (e.g., couriers, payment gateways, IT support)
Our internal staff or authorised agents
Regulatory bodies, where required by law
We will never sell your personal information to third parties.

5. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, and disclosure. This includes the use of secure servers, firewalls, and data encryption where appropriate.

6. Access and Correction
You may request access to, or correction of, the personal information we hold about you at any time by contacting us at sales@goldstarimports.com.au.

7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, analyse website traffic, and support site functionality. You can disable cookies in your browser settings, though some site features may not work properly.

8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites. We recommend reviewing their privacy policies before submitting personal information.

9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review this page periodically.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact:

Gold Star Imports
Email: sales@goldstarimports.com.au
Phone: 08 94709322
Website: www.goldstarimports.com.au